This privacy policy contains the practices including the information we collect, what we do with it and how you can change your information.
The Spotto brand is owned and operated by Spotto Projects Pty Ltd ACN:682 513 006 controlling the interests of the website spotto.com and Spotto stores.
Spotto may change this privacy policy by updating this page. We recommend you frequently check this page to view the most current Spotto privacy policy.
Spotto takes reasonable processes to protect your personal information once it is in our possession, however we cannot guarantee the security of any information you transmit to us before it reaches us, and this is done so at your own risk.
Remember, you are solely responsible for maintaining the secrecy of your sign in ID, password, account information and personal information.
Publicly disclosing information whether it be personal or not, on any public website interactive service such as blogs, reviews and item recommendations can be collected, claimed and/or used to send unsolicited messages by other parties not under the control of Spotto.
Additionally, please don't submit any information on public website interactive service that you don't want the whole world to know!
spotto.com may contain links to other websites.
Once you have selected these links to leave our website, Spotto does not have any control over these other websites, nor can Spotto be responsible for your privacy of any personal information provided whilst visiting these websites as these websites do not fall under the protection of the Spotto privacy policy.
The Spotto privacy policy only addresses activities from spotto.com servers and/or Spotto stores and does not cover the privacy policies of other websites or stores which we do not control, or of companies that Spotto does not own, or of third party partners, advertisers, service providers or the actions of people that Spotto does not employ, manage or control.
It is highly recommended that you refer to the privacy policy of any website or store you visit. This includes social media websites such as, and not limited to Facebook, Twitter, YouTube, Pinterest, Google+ or Instagram.
Spotto collects personal information by which you can be identified when using spotto.com or Spotto stores. Whether you choose to give spotto.com or Spotto stores personal information is completely up to you.
Please note that if you do withhold certain information, it is likely that you will not be able to use some of our services and/or order and/or sign up.
When you sign up, order or utilise the guest check out on spotto.com or Spotto stores (including in person, by email, phone and online) Your personal information will be added to our database and may be used by Spotto on an ongoing basis for the purpose of marketing communications, which will include our regular email newsletter that includes new items and offers.
The personal information Spotto may collect includes:
This personal information allows Spotto amongst other items to:
This personal information may be exchanged with our related companies and with our thirdparty partners located in Australia, USA, and other countries to assist us with:
Spotto provides free newsletters to distribute Spotto content. Your personal information may be used by Spotto on an ongoing basis for the purpose of marketing communications including new items and offers unless you opt out or we are prevented by law.
For example, when you sign up or order, your personal information will be added to our database and may be used by Spotto on an ongoing basis for the purpose of marketing communications including new items and offers.
You may elect to stop receiving marketing communications at any time by following the simple unsubscribe or opt-out instructions on any communications you receive or alternatively by contacting our Customer Service help@spotto.com with your specific request.
Occasionally, Spotto will request visitor participation in Competitions. It is entirely optional to participate, and is not compulsory when entering or using our website or stores.
Whilst many competitions are hosted and controlled by Spotto , there are times in which a third party competition sponsor will host and collect personal information. It is highly recommended that you refer to the privacy policy of any competition sponsor.
Occasionally, Spotto will request your valued feedback in surveys. It is entirely optional to participate, and is not compulsory when entering or using our website or stores.
In order to access and/or seek a correction of any other personal information, please send an email to our Customer Service at help@spotto.com with your specific request.
Please note that in all cases to access or change any personal information, you will be required to submit a valid sign in ID and password for authentication before any changes can be made. If you are denied to access or change any personal information, we will provide a reason why.
You may elect to stop receiving marketing communications at any time by following the simple unsubscribe or opt-out instructions on any communications you receive or alternatively by contacting our Customer Service help@spotto.com with your specific request.
If you wish to change your account or password you can do so by signing in to the spotto.com My Account page and following the simple instructions.
If you have forgotten your password, you may reset your password by visiting the spotto.com sign in page and follow the simple instructions required to request a password reset.
Spotto does not utilise the services of telemarketers or call centres, however you may receive a call from our customer service team regarding any account changes, sign up issues, order issues or to validate data where required.
Spotto uses Google Analytics, a web analytics service provided by Google. This service analyses how visitors interact with our website and will set cookies for this website.
Cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. A cookie can't read data off your hard disk drive or read cookie files created by other sites.
When you visit spotto.com, our servers will automatically record information that your browser sends whenever you visit a website. This data may include:
This information is collected for analysis and evaluation in order to help us improve our site and the services and items we provide. It can also tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. The only personal information a cookie can contain is information you supply yourself.
These cookies will be either named '__utma' and/or '__utmz' and store information anonymously and report website interaction without identifying visitors individually.
Visitors may refuse the use of cookies by selecting the appropriate settings on their browser, however please note that if you do this, you may not be able to use the full functionality of this website. Please refer to the Google Analytics Privacy Notice located at http://www.google.com/policies/technologies/ for more information about tracking cookies for Google Analytics.
Spotto is committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Spotto utilises a variety of security measures to maintain the safety of your personal information. All member information is secured and is only accessible by a limited number of Spotto staff that have special access rights.
Spotto does not store credit card payment information by any means whether it be electronically or otherwise.
Spotto uses 256 bit SSL (secure sockets layer) encryption technology when processing your financial details.
Remember, you are solely responsible for maintaining the secrecy of your sign in ID, password, account information and personal information.
If you have received an email in error, you must immediately notify us and destroy the email and any attachments and destroy any copies of the email and attachments. This document may contain intellectual property which is owned by us. Intellectual Property includes past, present or future intellectual property rights (including rights to use or allow others to use) in or connected with copyright, trade or service marks, trade names, designs, patents, confidential information, know how, trade secrets and rights of action connected to them. No-one including the recipient of this document may, without our consent, infringe on, harm or contest the validity, ownership or registration of that intellectual property, prevent or interfere with the use or registration of the intellectual property by us or register the Intellectual Property with any register or person in Australia or elsewhere in the world. This document may also contain confidential information including in connection with us, our businesses, items manufactured by us, manufacturing and distribution formats, operations, procedures and facilities including formulae, methods or techniques used to make items manufactured by us, know-how and trade secrets, pricing and other details of items manufactured by us. No copying or distribution of the confidential information by any person is permitted without our consent. Further, if we instruct you to do so for any reason, you must destroy this email and any attachments and destroy any copies of the email and attachments.
The Spotto privacy policy is not intended to limit our obligations or handling of personal information under the privacy act and other applicable laws. Our goal is that the Spotto privacy policy continually meets all legal requirements in order to maintain your privacy. Additionally, Spotto will provide relevant personal information If required by law to do so.
If you have any questions about the Spotto privacy policy, or are not satisfied with the way in which we handle your enquiry or complaint, or if you believe that your privacy has been breached by Spotto please don't hesitate to contact us at:
Or
Attention to: Spotto Privacy Officer
Spotto Projects Pty Ltd
50 Flinders Parade
North Lakes QLD 4509
Australia
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